How long will my order take?
Orders placed before 2pm on Wednesday will be delivered to your school on Friday (stock permitting).
How will I receive my order?
Your order will be delivered to your school. School staff will organise for your order to go home with your child.
Can I have my order delivered to a home/work address?
Unfortunately at this stage we do not offer home/work delivery.
Can I collect my order from your warehouse?
Unfortunately we do not offer pick-up from our warehouse.
I can’t find the size I require, can you help with additional sizes?
Please contact us via email at firstname.lastname@example.org for any sizing requests.
How do I use the half chest measurement to help me select a size?
‘Half chest measurement’ is the measurement of the garment. It can be helpful to choose a garment from your wardrobe that is a comfortable fit. Lay the garment on a flat surface and measure from left to right across the chest, about 2cm below the arms.
Do you accept returns?
We accept returns of unworn items, in the same condition that you received it.
What is the return process?
Please notify us via email at email@example.com with your return request.
What if I receive a faulty item?
If you receive a damaged or faulty item, please contact us immediately via email at firstname.lastname@example.org. If the item is deemed faulty we will offer a replacement.